Privacy policy

01Who is responsible for your information

BLOCK! Rebuild the City is developed by Volodymyr Riabchuk, an independent developer based in Ukraine and operating under the RIALVO Games brand. In this policy, “we” means the developer responsible for the processing described here.

For privacy questions or requests about your information, contact rialvogames.support@gmail.com.

02Information used by the game

Information on your device

The game remembers completed levels and results, city restoration progress, coins, lives, boosters, daily tasks and claimed rewards. The save also contains timers, in-game offer and received-item states, language, sound, vibration and profile appearance settings.

You can choose a profile name, avatar and frame. A name is optional; profile photos are not uploaded from your device.

Your age group and advertising choice are stored separately. The device also keeps the last launch time, a returning-player offer expiry, and counters used to choose ad timing, limit ad frequency and account for advertising rewards.

The game does not create a RIALVO Games account or send your save to our server. Android or your device manufacturer may create backups according to your settings.

Information you send us

When you contact support, we receive your email address, sender name, message and any attachments you choose to include.

Information used by advertising services

Google may process technical information and interactions described under “Advertising and Google”. Keeping progress locally does not mean that advertising services operate without transmitting data.

03Why we use information

• To let you continue playing, retain resources and receive the available rewards.
• To remember your chosen settings and profile appearance.
• To apply your age group and advertising settings.
• To reply to requests and resolve support issues.
• To display in-game offers, limit ad frequency and account for advertising rewards.

Legal grounds

Where the records are personal data, we rely on legitimate interests for core local game features and voluntary support requests: providing the features you request and helping players. We consider your rights, reasonable expectations and the particular interests of younger players.

Advertising operations and commercial offers are separate purposes, not a necessary condition for saving progress. Consent is the basis for advertising processing and access to device information where required by law. A legitimate interest in core game features does not replace that consent.

Applicable legal requirements are the basis for handling required data-rights requests and keeping legally required records.

04Advertising and Google

The game uses Google Mobile Ads for advertising and Google User Messaging Platform for advertising privacy choices. Commercial ads are not currently displayed; test versions may show Google test ads.

After you confirm an age of 13+, Google's service checks the available privacy choices. A check can happen without an ad being shown. The service stores consent information separately from the game's local save.

When its advertising service operates, Google may process IP addresses, approximate location, game and ad interactions, diagnostics, and device or account identifiers for advertising, measurement and fraud prevention. The information involved depends on age restrictions, device settings and your choices.

See Google Mobile Ads data information and Google's information about data in partner apps.

05Age and your advertising choices

The game is intended for players aged 13 and over. We ask for an age group, not a full birth date: under 13, 13-15, 16-17 or 18+. No group is preselected. Selecting an age is not consent to personalized advertising.

Ad personalization is disabled for players aged 13-17. Additional restrictions apply at ages 13-15, and Google's form does not request consent. These settings do not verify age or collect parental permission.

If your age is unspecified, under 13, or advertising is switched off, the game does not initiate new ad requests or Google consent checks. You can change your age group and advertising choice in the privacy settings.

Switching advertising off does not withdraw consent already stored by Google or delete information already processed. The change-consent button is available when Google provides the relevant form and the advertising setting is on. Local gameplay counters used for ad frequency may continue to update after ads are switched off.

Contact us with requests to withdraw consent or questions about a young player's information. Parents and guardians can also ask for help. Non-personalized advertising does not mean that no personal data or consent requirements are involved.

06How support works

We use your message to understand the issue, reply and keep the necessary record of its resolution. Our support address is rialvogames.support@gmail.com.

The game's email button opens your mail application with our address and a subject. You send the message yourself; game saves, diagnostics and files are not attached automatically.

Within RIALVO Games, only the developer handles correspondence. We do not use it for marketing mailouts. Google also processes mail as the Gmail provider under its Privacy Policy.

07Who may receive information

Google processes information for advertising, privacy choices and Gmail under its applicable terms. Some of that processing serves Google's own purposes, not solely our instructions.

We may disclose necessary information where required by law or to address a legitimate legal claim. Your full local save is not automatically sent to the developer or to support by email.

Processing in other countries

The developer handles support in Ukraine. Google may process information in other countries, including the United States. Its international transfer information describes the safeguards it uses. Contact support for information about transfers for which we are responsible.

08How long information is kept

The local save has no automatic deletion period. Progress and settings remain on your device until you clear the app's data or uninstall it. Current-day records and some timers update as you play. Platform backups are managed separately and may be restored.

Ordinary support correspondence under our control is deleted six months after the issue is resolved. Relevant records may be kept longer for an unresolved dispute or legal duty, then deleted when that reason ends.

Google sets retention periods for its own service data under its policies. Our six-month period does not apply to its service records or infrastructure copies. Uninstalling the game does not itself erase all information Google has already received.

09Your rights and data security

You may request information about processing, access, correction or deletion, object to processing and withdraw consent. Restriction and portability are also available where provided by applicable law. Withdrawing consent does not affect the lawfulness of earlier processing.

Send your request to rialvogames.support@gmail.com. If needed, we will ask only for information necessary to confirm that it concerns you. Requests are handled within legally required time limits. The developer cannot remotely delete local progress, but can help with instructions.

You can contact the Ukrainian Parliament Commissioner for Human Rights, another competent data-protection authority or a court. Google's policy also provides controls and contacts for its independent processing.

How information is protected

We restrict internal support access to the developer and do not receive automatic copies of your saves. Google states that advertising SDK data is encrypted in transit. No storage or transmission method can guarantee absolute security.

10Cookies and similar technologies

The game uses local application storage for progress and settings. Google's services may store advertising choices and access device identifiers depending on the available treatment and settings.

This page is hosted on Cloudflare Pages. It does not set advertising or analytics cookies and contains no advertising scripts or data-collection forms. Cloudflare processes technical request data, including your IP address and information sent by your browser, to deliver the page and protect the service. For more information about this processing, see Cloudflare's Privacy Policy. External links lead to services with their own privacy rules.

11Changes to this policy

We update this page when features, providers or uses of information change. The last-update date appears at the top. We will notify you of material changes and request fresh consent where required by law.

If anything is unclear, email rialvogames.support@gmail.com.